Jim Lundy

Technology Product Management

  • E-mail jim@jimlundy.com
  • Phone 617-450-9428

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Senior executive with 15+ years of Product Management and Marketing Management experience developing, marketing, and servicing solutions for SMB to Fortune 500 companies. Broad experience across the Application Development, Business Intelligence, Data Storage, Capital Markets, and Customer Care sectors. Consistently outperformed business objectives creating industry-leading products for major well-established vendors as well as start-ups with a nimbler “do what it takes” approach to the market.

Specialties:
• Business Needs & Market Analysis
• Commercializing Technical Ideas
• Standards Compliance
• Reducing Time-To-Revenue
• OEM Partnership & Channel Development

Certifications:
Certified Information Systems Security Professional (CISSP)
PCI Awareness (PCI-DSS)
PDMA New Product Development Professional (NPDP)
Certified Scrum Product Owner (CSPO)
Pragmatic Marketing Certified

Work Experience

2019-2020

Product Manager, Analytics

Led portfolio strategy for distributed analytics development team, creating fresh user experience, contributing to 9% YoY revenue growth in a strained market, maintaining video market leadership.

2010-2018

Product Manager, Unified Contact Center Enterprise (UCCE)

Drove $275M P&L and portfolio strategy for 120-member team, creating compelling customer value, leading to 29% YoY revenue growth in consolidating market, and achieving #1 Contact Center market position.

2009

Product Manager, Collection and Reconciliation Reporting

Brought to market Chargeback Management functionality and PIN-Less Debit payment capability, satisfying customer demand, contributing to 30% customer base growth year-over-year.

2002-2008

Principal Product Manager, OpenEdge Division

Led major revision of $336M flagship application development suite for premises and ASP, adding new presentation layer based on Eclipse and .NET technology, contributing to 20% growth year-over-year.

2001-2002

Product Management Director

Contributed product and marketing strategy to formulation of corporate business plan and culture for seedling company building biometric identification devices

2000-2001

Senior Product Manager

Led product team on release of second-generation Network Attached Storage (NAS) appliance to position the company competitively in the streaming media market segment.

1998-2000

Marketing Manager

As “Tiger Team” member for SAN management software, targeted top opportunities with Latin America, Canada, and U.S. account teams and partners to win $34M of new and installed-base business.

1984-1998

Technology Consultant

Solved complex system-wide technical support issues in system design and deployment for enterprise application software. Drove satisfaction and repeat sales, contributing to strong revenue growth.

Programmer & Analyst

Developed equipment checkout and inventory management system for the manufacturing tool-crib.

Education

2000-2001

Certificate Fundamentals of Project Management

Villanova University

1987-1989

MBA Technology Management

University of Phoenix

1979-1983

BA Computer Science

Denison University

1973-1979

Diploma

Cranbrook School

References

  • Jim is a versatile product manager and a quick learner who has successfully managed products throughout the lifecycle from concept to retirement. He’s effectively managed products which were built in-house as well as others that were provided by OEM partners and resold through Progress sales channels. Jim has a great ability to really analyze and look at the financials for a product line and provide direction based on that analysis. He is customer- and bottom line focused, very detail oriented, and a pleasure to work with.

    Shari Zedeck Product Management/Marketing and Customer Experience Leader
  • Jim is a capable, organized and enthusiastic Product Manager and Business Partner Manager. Jim has the rare quality of being able to understand both the technical and business issues of a software partnership and make success from often complex relationships. Jim's responsibilities ranged from working through royalty and go to market model, through to managing channel conflict. Jim's attention to detail, passion and willingness to defend his turf are exemplary qualities that would benefit most any organization.

    Andrew Webb Senior Director, at SAP
  • Jim is an excellent big-picture product manager, leading the development and introduction of new products throughout the company, while keeping a close eye on the many details that such a position entails. I strongly recommend Jim for his talents, energy, enthusiasm, and ability to get things done.

  • Jim Lundy and I worked together at Digital Equipment Corporation. I have Jim so noted as a client because I depended on Jim for financial and operational planning data in support of our business and product planning operations. Jim was our more technically savy standards based (Microsoft Solutions) product manager. He worked in the more challenging segment of our product line because he had the necessary skill set of being innovative, having the technical competancy as well as a personality trait of enjoying working in a fast paced environment that was constantly changing. I found Jim to be highly dependable and willing to spend the time to educate our management team on the technology. Our business was worldwide focused and the product managers were responsible for P&L, establishing customer requirements, interfacing with Enginering and third-party ISV's to develop products. Other responsibilities were the crafting of outbound go-to-market materials, customer presentations and participation at our many partner and corporate user events. My highest compliment that I can share about Jim is that I would work with him in the future anytime and would gladly have him as part of my team.

  • Jim possesses outstanding analytical skills and is able to speak to both the business needs and technical needs of what is required in order to provide the greatest long-term value concerning software implementation. Jim is an oustanding team player and has been lauded for his discrete leadership skills by many who have had the pleasure of working with, or under him, during different projects.

    Donald G Follensbee Turnaround Business Leader with 30 years of domestic and international business experience
  • Jim Lundy is a highly experienced product management professional with a well-rounded business and technical background. Jim is very organized and a pleasure to work with, I strongly endorse Jim’s capabilities.

    Kristina Brand Passionate product and solutions marketer focused on developing go-to-market strategy and executing to deliver results.

Community Service

Peabody Mason International Piano Competition


The Peabody Mason competition recognizes and encourages emerging piano talent. As an Advisory Board member, I contribute to Peabody Mason’s marketing and web community development.

ArtBlock Condominium Trust


Ensured facility maintenance and budgetary performance of 52-residence condominium as Chairman, Board member, and Treasurer.

Massachusetts Society - Sons of the American Revolution


Served the state society as Financial Trustee, Treasurer, and member of the Board of Managers, creating educational opportunities to promote American Heritage and our patriot ancestors.

El Paso County Search and Rescue


Served as Search Coordinator, Treasurer, and Board member, providing volunteer mountain search and rescue services for the Pikes Peak region of southern Colorado.

Lambda Chi Alpha fraternity – Denison University chapter


Managed the chapter house and assets as a member of the Board of Directors, supporting leadership development and service opportunities for college men.

Awards and Achievements

– Cisco Systems: Pioneer Award, Business process redesign.
– Digital Equipment: Bruce Stewart Community Service Award.
– Digital Equipment: Field Service Excellence Award.

My Interests

  • Sailing
  • Photography
  • Swimming
  • SCUBA Diving
  • Wilderness SAR

Contact Jim